1. How do I choose the best print method for my project?

• Answer: The best print method depends on several factors, such as the type of product, the design, the order quantity, and the material. Our team is here to help guide you through the options. For example, screen printing is ideal for bulk orders with simple designs, while direct digital and DTF printing are better for intricate, multi-color artwork.

2. What if I’m unsure about the design or printing method?

• Answer: Don’t worry! Our team is happy to assist you with design advice, printing options, and any questions you have. Contact us and we’ll guide you through the process.

3. What is the durability of the different printing methods?

• Answer: Durability varies depending on the method:
• Embroidery is highly durable and long-lasting, making it perfect for items that are worn frequently.
• Screen printing and Colourflex transfer both offer excellent durability for everyday use.
• Laser engraving and pad printing are permanent and resistant to wear, ideal for promotional items or high-touch products.
• Sublimation produces vibrant prints that won’t peel or crack, but it’s best suited for polyester fabrics.
• Resin coated finishes help protect prints from fading and damage, making them ideal for items exposed to heavy handling.

4. Do you provide eco-friendly or sustainable printing options?

• Answer: Yes, we offer eco-friendly printing methods such as water-based inks and organic cotton apparel. Let us know if you prefer sustainable options, and we’ll recommend the best choices for you.

5. How do I send my artwork to be printed?

• Answer: Once you select your product, you’ll have an option to upload your artwork during checkout. You can also email us your design if needed.

6. Can I see a proof of my design before printing?

• Answer: Yes! Once you purchased your order; we will review any artwork to ensure suitability and will provide you a digital proof for approval before we start production. This ensures that everything looks perfect before printing.

7. Will my design look the same on the final product as it does on my screen?

• Answer: We strive to ensure that your final product matches your design as closely as possible. However, keep in mind that colours may appear differently on fabric versus digital screens due to differences in colour profiles.

8. Do I need to worry about the size or placement of my design?

• Answer: Yes, the size and placement of your design are important for the best visual impact. We’ll work with you to ensure that your design is sized properly for the garment or product. You can specify exact measurements or let us guide you on optimal placement. Our team also provides proofs so you can approve the design before production begins.

9. Can I make changes to my order after it’s been placed?

• Answer: Changes can be made before production starts, but once the design has been approved, changes may not be possible. Please contact us as soon as possible if you need to make adjustments.  Please note fees may apply to any changes made after an order has been placed.

10. How long will it take to receive my custom items?

• Answer: Production time typically ranges from 5 to 10 business days, depending on the complexity of the design and the printing method.  Longer production times are generally stated in the product specifications.